Go HighLevel Expert & Web Design Professional
Technical Support Specialist & Web Designer
I help businesses create professional websites, engaging GoHighLevel funnels, branded Canva designs and clear CRM video content that strengthens their digital presence and customer experience.
4+
Years Experience
6
Professional Roles
100%
HighLevel Certified
About Me
The Person Behind
the Support Operations
I’m Rubab Ahmed a creative Web and Funnel Designer with over four years of experience in website design, GoHighLevel funnel building, Canva editing, CRM videos and digital marketing.
My career began as a Web Designer at Xcel System, followed by customer service experience at Tranzum Courier Service, where I strengthened my communication and client-support skills.
I later worked with Hanh D. Brown and Tatyana & Co., creating professional funnels, Canva designs, and CRM videos within HighLevel. With a Bachelor’s degree in Computer Science and skills in HTML, CSS, creativity and management, I combine technical knowledge with thoughtful design to create attractive, user-friendly digital experiences that support business growth.
4+
Years Experience
10+
Businesses Supported
2
HighLevel Design Roles
∞
Client Issues Resolved
Quick Profile
Location
Multan, Punjab, Pakistan
Specialization
HighLevel CRM & Web Designing
Education
B.Sc. Computer Science
NCBA & E, 2015–2019
Experience
Xcel System . Tranzum courier Service
Tatyana&co (Highlevel) . HanhDBrown (Highlevel)
Xcel System . Tranzum courier Service
Tatyana&co (Highlevel) . HanhDBrown (Highlevel)
Availability
Open to Opportunities
Quick Profile
Location
Multan, Punjab, Pakistan
Specialization
HighLevel CRM & Web Designing
Education
B.Sc. Computer Science
NCBA & E, 2015–2019
Experience
Xcel System . Tranzum courier Service
Tatyana&co (Highlevel) . HanhDBrown (Highlevel)
Availability
Open to Opportunities
experience
Professional Experience
experience
What I have Worked On
Practical systems built across web design, GoHighLevel funnel development, Canva editing, CRM video
production, customer support and digital marketing.
Web designer
Xcel System | 2019–2020
Designed and updated professional business websites with a focus on clean layouts, organized content and user-friendly navigation. Used HTML and CSS to customize page designs and improve their appearance across desktop and mobile devices. Created visually engaging websites that clearly represented each business’s services and brand identity.
Designed clean, professional website layouts tailored to each business’s brand and services.
Customized page styling using HTML and CSS to improve responsiveness and visual consistency.
Organized website content and navigation to create a smooth user experience across different devices.
Web Design • HTML & CSS • Responsive Design
Customer service agent
Tranzum Courier Service | 2020–2021
Assisted customers with delivery inquiries, shipment updates, service requests and complaint resolution. Maintained clear and professional communication while coordinating with relevant departments to resolve concerns efficiently. Developed strong communication, problem-solving and client-management skills while delivering a positive customer experience.
Assisted customers with delivery inquiries, shipment updates, complaints and service-related requests.
Coordinated with internal departments to resolve customer concerns accurately and efficiently.
Maintained clear, professional communication while delivering a positive customer experience.
Customer Support • Communication • Problem-Solving
Canva Editor & Funnel Designer
Hanh D. Brown (HighLevel) | 2021–2023
Designed professional landing pages and sales funnels using GoHighLevel while creating branded graphics and visual content in Canva. Developed responsive, user-friendly layouts aligned with the client’s branding, services and marketing goals. Improved content presentation, mobile responsiveness, calls to action and user journeys to support lead generation and business growth.
Designed professional landing pages and sales funnels inside the GoHighLevel platform.
Created branded Canva graphics that matched the client’s visual identity and marketing goals.
Improved page structure, calls to action and mobile responsiveness to support lead generation.
Funnel Design • Canva Editing • Lead Generation
CRM Video Specialist & Funnel Designer
Tatyana & Co. (HighLevel) | 2021–2023
Created CRM training videos, platform walkthroughs and promotional content while designing customized funnels in GoHighLevel. Transformed technical processes into clear and engaging visual guides that helped clients and team members use their CRM systems effectively. Combined creative design, technical knowledge and customer-support experience to deliver polished funnels and smooth user experiences.
Created CRM training videos, platform walkthroughs and promotional content for clients and teams.
Designed customized GoHighLevel funnels with engaging layouts and clear customer journeys.
Simplified technical CRM processes into easy-to-understand visual guides and video content.
CRM Videos • Funnel Development • Client Training
skills
Core Competencies
A well-rounded skill set built through years of real world support operations,
CRM management, team leadership and technical problem-solving.
Web Designing
Management Skills
Creativity
Digital Marketing
Form Building
Canva
Html,Css
High level & CRM
CRM Management
HighLevel Website Builder
Funnel Building
Calendar Management
White Label Setup
CRM Video Specialist
Web Designing
Management Skills
Creativity
Digital Marketing
Form Building
Canva
Html,Css
High level & CRM
CRM Management
HighLevel Website Builder
Funnel Building
Calendar Management
White Label Setup
CRM Video Specialist
services
What I Can Help You With
Whether you're building a support team from scratch or optimizing an
existing operation, I bring hands-on expertise to every engagement.
HighLevel Technical Support
In-depth troubleshooting and resolution for all HighLevel platform issues from sub-account problems to automation failures and funnel errors.
Funnel Building & Optimization
Strategic funnel architecture and conversion, optimized design for every stage of your customer journey, from lead capture pages to order forms.
CRM Setup & Pipeline Management
Full CRM configuration and pipeline management including contact segmentation, deal tracking, task assignments, calendar integration and custom field creation to keep your sales process organized and efficient.
HighLevel Technical Support
In-depth troubleshooting and resolution for all HighLevel platform issues — from sub-account problems to automation failures and funnel errors.
Funnel Building & Optimization
Strategic funnel architecture and conversion - optimized design for every stage of your customer journey — from lead capture pages to order forms.
CRM Setup & Pipeline Management
Full CRM configuration and pipeline management — including contact segmentation, deal tracking, task assignments, calendar integration, and custom field creation to keep your sales process organized and efficient.
HighLevel Technical Support
In-depth troubleshooting and resolution for all HighLevel platform issues — from sub-account problems to automation failures and funnel errors.
Funnel Building & Optimization
Strategic funnel architecture and conversion - optimized design for every stage of your customer journey — from lead capture pages to order forms.
CRM Setup & Pipeline Management
Full CRM configuration and pipeline management — including contact segmentation, deal tracking, task assignments, calendar integration, and custom field creation to keep your sales process organized and efficient.
Canva Editing & Graphic Design
Professional Canva graphics, branded marketing materials, banners, presentations, and visual content that strengthen your business identity and online presence.
Website Design & CSS Customization
Responsive Business websites and customize layouts using HTML and CSS to improve branding, mobile responsiveness, navigation, and the overall user experience.
Digital Marketing Support
Branded digital content, campaign visuals, and marketing materials designed to strengthen online presence and improve audience engagement.
Canva Editing & Graphic Design
Professional Canva graphics, branded marketing materials, banners, presentations, and visual content that strengthen your business identity and online presence.
Website Design & CSS Customization
Responsive Business websites and customize layouts using HTML and CSS to improve branding, mobile responsiveness, navigation, and the overall user experience.
Digital Marketing Support
Branded digital content, campaign visuals, and marketing materials designed to strengthen online presence and improve audience engagement.
Canva Editing & Graphic Design
Professional Canva graphics, branded marketing materials, banners, presentations and visual content that strengthen your business identity and online presence.
Website Design & CSS Customization
Responsive Business websites and customize layouts using HTML and CSS to improve branding, mobile responsiveness, navigation and the overall user experience.
Digital Marketing Support
Branded digital content, campaign visuals and marketing materials designed to strengthen online presence and improve audience engagement.
setrengths
Why Work With Me
The combination of technical depth, leadership experience and HighLevel
specialization makes me a rare asset in the support world.
01
Deep HighLevel Expertise
4+ years experience across technical support, HighLevel, CRM operations, agency support, SaaS setup, lead generation automation and integrations.
02
Creative Design Skills
Strong Canva and web design skills for producing clean, attractive and consistent branded visual content that strengthens visual communication and creates a more professional online presence.
03
Customer-Focused Approach
Customer service experience that supports clear communication, problem-solving and a positive experience throughout every project.
04
Technical Knowledge
A Computer Science background with practical knowledge of HTML, CSS, CRM platforms and website customization.
05
Responsive Web Design
Website and funnel layouts designed to remain clean, functional and user-friendly across desktop and mobile devices.
06
Reliable Project Support
A balanced combination of creativity, management skills, technical understanding and attention to project requirements.
contact
Let's Work Together
Have a project, an agency that needs HighLevel support or a team that
needs training? Send me a message and let's get started.